Customer Service

Contact Us

Before contacting us, why not check out our Help pages.

Please use the form below to contact us with your query. Please use the comments field to enter as much detail as possible, including your order number, address and delivery address if different. If possible, please provide your Customer Order number in all correspondence.

You can also call us on 0333 440 6969
Normal working hours are as follows: Mon - Fri: 8am - 8pm, Sat: 9am - 6pm, Sun & Bank holidays: Closed. We aim to respond to emails within 48 hours Mon to Fri.

Please select a contact reason:

Complaint

Refunds & Returns

* indicates required fields

Delivery & Tracking

* indicates required fields

Click & Collect

* indicates required fields

Order Query

* indicates required fields

Store

* indicates required fields

Delivery

* indicates required fields

Product

* indicates required fields

Party

* indicates required fields

Regarding my order

* indicates required fields

General Query

* indicates required fields

Product Query

* indicates required fields

Promotions

* indicates required fields

Cancellation

* indicates required fields
By pressing 'SEND', you are allowing us to process your data in order to give you a response to your query.